Face ID Not Working [Fixed. Please see the approved answer for details.]

@jackbrannen I'm sorry to hear you've had that experience with 1Password so far. We're always working on improving, and you can reach out to us anytime here in the forums or by email at support@1password.com if something isn't working quite right.

@rigourmicrohydrin, @hoellein, @spinksj I've added you to our list as well, thanks for letting me know.

@FezVrasta thanks for the suggestion, I've passed it along to the team! Our developers are working on a fix that will allow 1Password for iOS to avoid the biometric unlock issue entirely and we plan to include that fix in a future update as soon as we can. We understand how important biometrics are for users and appreciate your continued patience.