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Forum Discussion
Former Member
4 years agoFace ID Not Working [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676599/#Comment_676599
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
joshukraine
3 years agoNew Contributor
Same problem here. iPhone XR / iOS 16.1.1 / 1P v8.9.7 Especially noticeable when trying to sign in to a website through a browser. (Safari/Chrome) FaceID comes up, but almost immediately it fails with the message "That didn't work... You need to enter your account password before you can use Face ID."
Really surprising to find that this issue is so well documented and still unresolved. Having to enter my full master password every time is very problematic. Is there an ETA for resolving this?