Forum Discussion

pan93412's avatar
pan93412
New Contributor
2 years ago

Failed to open the GUI in Nightly

The 1Password window can't be rendered properly in Nightly revision 81007023. Besides, no SSH authorization window showed up when attempting to access the SSH key, and thus produced the “agent refused operation” error.

Note that I have rebooted my machine and restarted 1Password for numerous times. I also have checked my firewalls and network configuration and neither proxy nor 1Password-related firewall rules are set.

Extension

Quick Access

Window (no window shown)

Log

The full log can be seen at https://gist.github.com/pan93412/5484ce7f8776da31ed63a0bba05455de.

Logs with only ERRORs:


ERROR 2023-05-20T06:27:30.743 tokio-runtime-worker(ThreadId(2)) [1P:/Users/builder/builds/TV8RnrwU/0/dev/core/core/ssh/op-agent-controller/src/desktop.rs:447] PathNotFoundERROR 2023-05-20T06:28:57.854 tokio-runtime-worker(ThreadId(6)) [1P:foundation/op-proxy/src/apple.rs:302] failed to perform PAC setup (PacDownloadTerminated(failed to download PAC script: 無法完成作業。（NSURLErrorDomain錯誤-1003 。）)), the proxy will be unavailable
ERROR 2023-05-20T06:28:57.866 tokio-runtime-worker(ThreadId(1)) [1P:native-messaging/op-native-core-integration/src/connection_handler.rs:37] Dropping connection with b5x due to error handling outgoing message: EndConnection

1Password Version: Nightly (rev. 81007023)
Extension Version: 2.10.0
OS Version: macOS 13.4
Browser: Arc 0.14.0 (38955)

betas

29 Replies

  • cjbulow's avatar
    cjbulow
    Occasional Contributor
    2 years ago

    Hi 1P_Tommy the previous error hasn’t come back and I’m now running Nightly 32 successfully. Thanks to everyone for getting this fixed so quickly.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    cjbulow

    Thank you for sending in the email, please continue the conversation with Tommy there.

    ref: ITP-12474-977

    @ddr1P

    I'm happy that everything is working for you now. 🙂

    -Dave

  • Former Member's avatar
    Former Member
    2 years ago

    I switched back to nightly. Didn't get any problem.
    Thanks for fixing the issue.
    macOS: 13.4 (22F66)
    1Password : 81007031, canal NIGHTLY

  • cjbulow's avatar
    cjbulow
    Occasional Contributor
    2 years ago

    snozdop The same problem occurred as others posted hereabouts, the same reverting to beta solution was used until today. An attempt to use the latest nightly NOW gives this error. Not before.

  • snozdop's avatar
    snozdop
    Super Contributor
    2 years ago

    cjbulow It seems your issue with the JavaScript error is a different one to the empty or non-appearing app windows others have experienced in this thread, so probably a different resolution is required.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    cjbulow

    Thanks I'll ping someone on the team to look at this further. Would you mind emailing us at support@1password.com so we can get a direct dialogue going and connect the dots if needed. If you'd be so kind as to include the error you saw above in the message? That's if I don't get to your message before my colleagues.

    Include the URL https://1password.community/discussion/comment/686742#Comment_686742 and your username cjbulow

  • cjbulow's avatar
    cjbulow
    Occasional Contributor
    2 years ago

    Hi 1P_Tommy Nope; tried the nightly, got that error, reverted to the beta channel (and latest release there) and all stays calm.

    Mac OS BigSur 11.7.7