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Failed to save item when using 1Password.com
Hello,
I need to create quite a lot of entries in a vault. I really often encounter the error "Failed to save item". It is quite irritating as the message is not easy to see firsthand, and I lost p...
I'm sorry for missing that. Thank you for confirming that the desktop app is working and that the issue is limited to 1Password.com in the browser.
I can confirm that you're running into a known issue with the 1Password web app on 1Password.com where users may encounter an error message after making multiple successive edits. We have a work item open with our development team to get this fixed and I've shared your report there.
For the time being, for folks affected by the issue, the best workaround is to use the desktop app until the issue is resolved. I'm sorry for the disruption to your workflow.
-Dave
#32747
1P_Dave
Moderator
ModeratorHello gael_stephant! 👋
I'm sorry that you're running into an error message when saving an item. So that I can better understand the situation, please tell me the following:
- Are you running into the issue on 1Password.com in the browser? Or the desktop app?
- If you're using the desktop app then which platform (Windows, Mac, etc...) and version are you using: Find the version numbers for 1Password and your operating system
I look forward to hearing from you.
-Dave
