Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Solved
Failed to save item when using 1Password.com
Hello,
I need to create quite a lot of entries in a vault. I really often encounter the error "Failed to save item". It is quite irritating as the message is not easy to see firsthand, and I lost p...
I'm sorry for missing that. Thank you for confirming that the desktop app is working and that the issue is limited to 1Password.com in the browser.
I can confirm that you're running into a known issue with the 1Password web app on 1Password.com where users may encounter an error message after making multiple successive edits. We have a work item open with our development team to get this fixed and I've shared your report there.
For the time being, for folks affected by the issue, the best workaround is to use the desktop app until the issue is resolved. I'm sorry for the disruption to your workflow.
-Dave
#32747
Hello Dave
Thx for answering !
As I said in my post, it is on my browser, On chrome, on Ubuntu 24.04.2 LTS. Version 134.0.6998.88 (Official Build) (64-bit)
This morning I installed the app, and I do not encounter this error in the app, only in the browser
- 1P_Dave
Moderator
I'm sorry for missing that. Thank you for confirming that the desktop app is working and that the issue is limited to 1Password.com in the browser.
I can confirm that you're running into a known issue with the 1Password web app on 1Password.com where users may encounter an error message after making multiple successive edits. We have a work item open with our development team to get this fixed and I've shared your report there.
For the time being, for folks affected by the issue, the best workaround is to use the desktop app until the issue is resolved. I'm sorry for the disruption to your workflow.
-Dave
#32747
