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TomWolsky's avatar
TomWolsky
Super Contributor
5 years ago

Failing to install 1Password on a new system

I don't know what the first line means: sign in address @ 1password.com. I enter my email and master password, and then it says the secret key in invalidate. The secret key was offered up by the website and is the correct key. Really not sure what's going on here.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 11.6

macos

2 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    5 years ago

    Glad to hear you got it working TomWolsky! :smile: If you ever need any help in the future, that's what we're here for.

  • TomWolsky's avatar
    TomWolsky
    Super Contributor
    5 years ago

    Got there by dumb luck I think. No idea how I did it.