Feature Request - Offline banner

Great, thanks for clarifying.
I'll forward it to the team, hopefully we'll be able to improve the UI here in a future update :+1:

ref: dev/core/core#1107

Yes, you are correct. After 30 days you are required to re-authenticate via DUO and this does spawn another tab to trigger the MFA challenge. Some users will ignore that challenge (I'll do it later or DUO isn't working on my device, a few different reasons) and close the tab.

In this scenario, 1Password still allows access to the vault via the browser extension (as it should), but it's now stopped syncing and is only working locally. From a users perspective, 1Password is still working fine as they can access everything and there is no indication in 1password that is working in degraded capacity.

The flow-on problem from this is once they have ignored the MFA prompt once and they think everything is still working fine then they have had positive re-enforcement that they can just ignore it next time (and next time).

This isn't a problem for the people who understand 1password and use it all the time, it's the more casual or slow adopters that get impacted.

Thanks for clarifying @Lee_B ,

Usually when MFA requires authorization again, the extension in Chrome will launch a new tab where they have to sign into their 1Password.com account (or company account). Does that not happen at all? Perhaps they just close the page as they don't understand what it is?

I'm looking to determine the exact point of failure/user error so we can properly improve this.

No unrelated to mobile devices (other than they do the MFA challenge). This is for the 1password chrome extension (or what was 1PasswordX)

Hey @Lee_B ,
Thanks for bringing this up.

Is this issue/suggestion specific to mobile devices?