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Forum Discussion
ldbos
1 year agoNew Contributor
Feature request: Default correct account for site when multiple exist
With a family account using sharing, there are many cases where multiple accounts exist for one site. It would be nice if 1Password was smart enough to recommend the account tied to the user who is s...
jetkins
13 days agoNew Contributor
Came here to make the same suggestion. Hard to believe this is still a thing one year later.
Or are OP and I missing something?
- 1P_Gem13 days ago
Moderator
Hi jetkins, thanks for commenting. And to the original poster - I'm sorry your post went unanswered for so long, that's not the experience we want anyone to have.
When multiple logins for the same website exist in a family account, 1Password doesn't currently have a way to prioritise the right one per-user. Favouriting an item will cause it to appear first in the list, but favourites are account-wide, rather than per-user, so everyone would see the same login prioritised.
If each person only ever signs into their own account, keeping those logins in individual private vaults rather than a shared vault would solve the problem. However, if there are times when you need to access each other's logins too, that workaround falls short and you'd still need to keep them in the shared vault and manually select the right one each time.
I can definitely understand how being able to identify and prioritise your own login would make things more streamlined here, and I'd be happy to file a feature request on your behalf.
If you're happy to share any examples of the types of logins you'd keep in a shared vault even when each family member has their own account, as well as the rationale for this, that would help us understand the full picture when passing this on.
- globetrotter2 days agoNew Member
Came here via a Google search with the same question/request. One use case for my family is airline logins. Each of us has a separate login for each airline rewards program, and it can be cumbersome to manually select the correct login each time; it would be great if 1Password always defaulted to my own login when I’m logged in under my account (for some reason, it always defaults to my son’s United login even though he doesn’t have a 1Password account, and I’ve favorited my United login in the app).
- 1P_Gem2 days ago
Moderator
Hi globetrotter, thanks for letting us know you'd like to see this improved as well, and for taking the time to share a bit about your use case.
I've filed your feedback with the team, including all of the details you've provided here.
CFP=20070
- jetkins12 days agoNew Contributor
Thanks for responding. IDK if OP is even still around, but I'm happy to describe my use case...
I'm the "IT guy" and "travel agent" for our household. Our 1P family includes me, my wife, and her mother. We each have our own 1P account, but we have three shared vaults in addition to our own - one for my wife and me, one for my mother-in-law and me, and one for all three of us. My wife share things like her airline accounts with me, so I can book her flights and manage our frequent flyer miles, while I have taken care of setting up online access for all the MiL's bills and banks, placing the details in her shared vault so she can use them once I've set them up (and I can help her out when she gets stuck again - she's in her 80's).
This multiplicity of accounts for each site isn't that big of a problem on my PC or laptop, as it's fairly easy to choose the one I want to use each time, but on my phone, it's more of a PITA. If I'm logging in to Southwest's onboard WiFi, for example, 1P invariably offers up the MiL's ID, and I have to go into the 1Password app to find and select my account, copy my password, then return to SW, enter my ID, and paste the password.
My ideal solution would be to be able to select a default ID for each site, or at least have 1P offer the one in my personal vault ahead of any in shared vaults, but an acceptable alternative would be if there was some easier way to present and choose between multiple options when using 1P in my phone browser (I use Firefox, if it matters).
Heck, if you could even share the internal logic that the app is using to decide which one to present first, I could probably work with that, too. If it's simply the one with the most recent timestamp, I can go change my password on these sites and update my 1P entries so they're the latest in each case.
Thanks!