Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
System
2 years agoSuper Contributor
Feedback regarding 1Password
This discussion was created from comments split from: Incorrect Date format.
bsb
2 years agoNew Contributor
I'm sorry, but I can't believe this is still not fixed.
I've been a 1Password user for over 15 years. I used to be an indie iOS/mac dev myself, and I always greatly respected the work you did with 1Password. The UI/UX was an inspiration to the whole dev comunity. You had a clear vision of what your users need, and the skill to deliver a product that set the standard for how a password manager should work. I happily paid for each upgrade, and have evangelised to everyone who wants to hear it that 1Password is the most important app on my computer and the best password manager by far.
Something went wrong since version 8, though. I was reluctantly forced to migrate from my much preferred Dropbox sync to your paid subscription model. Having once implemented a complex Dropbox sync algorithm myself, I could just about give you the benefit of the doubt and imagine that this might have been necessary and thus in my, the customers best interest.
But the new UI and UX of the v8 app are just a disaster, measured by the standards you had set with previous versions of 1Password. The search is now rubbish, I can't sort properly, dates are formatted wrong, I can't use the toolbar widget for anything any more and have to use yet another keyboard shortcut (so why even have a toolbar icon?!), the password generator is now so hidden that I have to use 3 clicks to get to the point where I can customise the password recipe (this used to be 1 click iirc) etc etc etc.
All of this is the result, I understand, of you deciding to "simplify" development by using a cross-platform framework instead of the native app that made your reputation. In other words, you prioritised cost saving over customer satisfaction. This is the beginning of the slippery slope towards [profanity removed]. You need to get your priorities straight again, and think about what your customers need, and not how to maximise profit by reducing developer effort. This is a false economy that will come back to bite you in the end.
I really implore you to return to your roots and prioritise building the best tool possible, not the least expensive tool that people will begrudgingly pay for.
[Profanity removed. Please remember that this is a family-friendly community. -Moderator]