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Forum Discussion
Former Member
3 years agoFeedback regarding auto-lock, shortcuts, and search in 1Password 8
1) the App does not stay open, for whatever reasons as it interacts with the Browser plugins the "desktop" app closes down.. or maybe other logic kills it idk...... its really annoying. i use this a...
1P_Dave
Moderator
3 years ago@ckellsworth
Thanks for the reply, I'll respond below:
1) will try and figure it out.... so far the best i can tell.... 1password locked... 1passwrod desktop app open... within the browser i go open it, it asks to unlock... it links in the desktop app then after successful unlocking it closes the desktop app.
The next time that this happens, I'd like to request a console log and diagnostics report so that we can investigate further:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
- Your forum username:
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.
New Issue:
Cmd+Shift+X a command used by Google Drive to do strike out text is now taken over by your browser plugin in safari.... how to disable that?
I'm sorry for the shortcut issue that you're running into. 1Password for Safari doesn't include a way to change keyboard shortcuts but we do have an open issue raised with the development team regarding this. We're working with our partners at Apple to find a solution.
For other browsers, you can change the extension's keyboard shortcuts. For example in Chrome you can change keyboard shortcuts here: chrome://extensions/shortcuts
-Dave
ref: dev/core/core#8796