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Former Member
2 years agoFeedback regarding auto-lock, shortcuts, and search in 1Password 8
1) the App does not stay open, for whatever reasons as it interacts with the Browser plugins the "desktop" app closes down.. or maybe other logic kills it idk...... its really annoying. i use this a...
Former Member
2 years agoto keep this thread updated support replied ...
Thank you for contacting 1Password Support. My name is____, and I'd be glad to help you today.
I appreciate you sending over the video recording and all the reports. The behavior shown in your video recording is expected. Your 1Password in the browser is correctly connected to the desktop app. Thus, when you try to unlock 1Password via the prompt in the browser, the integration feature will bring up the desktop app window for unlocking. More importantly, it is the designed flow for the desktop app window to be dismissed once we finish the unlock process.
I understand that you want to have the desktop app stay open after unlocking. So, I'd recommend the following workarounds to achieve that:
Instead of using the 1Password extension interface to trigger the unlock process, let's click the 1Password icon in the top menu bar to initiate the unlock process:
You can set a shortcut to bring up the 1Password desktop app window and use it to achieve what you are looking for:
Let me know if the above helps.
& my reply
In version 7 this did not happen. I also dislike having stuff on my top menu bar I already despise evernote for not letting me turn that stupid thing off, I would not use Evernote if my work did not require it. I typically turn off any option to have those on so this suggestion is not endearing to me.
Your design flow is flawed and need to be fixed. It should instead Check the status of the Desktop app and make sure when the unlock request from a browser is processed its left in that same state. AKA if the desktop app is open… then when done unlocking the desktop is left open and running. NOT shutting it down.