Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
norysang
3 years agoFrequent Contributor
Filling suggestions forgetting my settings
I have three 1Password accounts and multiple collections that contain different selections of vaults. One of them is called “Full Default” and set to be my default collection for filling suggestions....
norysang
3 years agoFrequent Contributor
Hey Dave,
thanks for your reply. I tried a few things since your response yesterday. In order to make things easier, I will call my desired default-collection "State A" and the account it gets reset to "State B"
About 20 hours ago, I checked whether the setting was reset to State B (it was) and changed it to State A. I also selected State A in the app's homescreen top left corner. I then force-closed the app, which did not impact the setting nor the selection in the app's homescreen, and went to bed.
When getting up, around 8 hours later, State A was still set as active and still showing State A in my app's homescreen. When checking in again around 20min ago, the setting was set to State B again and my app's homescreen also showed the icon for State B. I did not restart my device in between or change any settings in 1Password on my iPhone, I also only used the autofill in Safari for a few times but not the 1Password app as far as I recall.
I then set the setting to State A again, set State A for my app's homescreen view, force-closed and re-opened the 1Password app, which again did not change the setting nor app homescreen. I then restarted my device and opened 1Password directly after booting up, which still showed State A on my app's homscreen but State B in the settings menu.
So I was able to document two cases with different outcomes:
1. waiting long enough resets both the app homescreen selection and the autofill-setting
2. restarting the device only resets the autofill-setting but not the app homescreen selection
I am not sure what causes this to happen. I did use 1Password on other devices during the day but to my understanding, this should not impact my iPhone's 1Password app.
Are there any logs I could send over that may help to isolate the issue?