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Former Member's avatar
Former Member
3 years ago

Finger print logon

On my Android phone to gain full access 1P I just use my fingerprint .....on my Win 11 PC with "Hello" fingerprint login enabled I still have to type in my master password to access 1P.................
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @corkyboy,

Thanks for message and question about using Windows Hello fingerprint to access 1Password for Windows.

It sounds like you may be required to enter your account password after a fully quitting 1Password or after a device restart. This is expected behaviour unless you have a hardware backed Trusted Platform Module (TPM) 2.0 and this setting is enabled within 1Password:
* Use Windows Hello to unlock 1Password on your Windows PC - Manage your settings
* About Windows Hello security in 1Password for Windows

Take a look at these guides and let us know if you are you are still having some difficulties. We'll be happy to help investigate things further.