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Former Member's avatar
Former Member
3 years ago

Finger print logon

On my Android phone to gain full access 1P I just use my fingerprint .....on my Win 11 PC with "Hello" fingerprint login enabled I still have to type in my master password to access 1P.................
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello again @corkyboy,

Thanks for letting us know that you do indeed have the TPM 2.0 enabled on your PC.

Could you try re-enrolling your Windows Hello data by removing and then re-adding all of your Windows Hello options, such as face, fingerprint and PIN? If the option to remove the PIN is greyed out, you may need to disable the option to only allow Windows Hello sign-in for Microsoft accounts on this device first. If hardware storage is available, this should move the key over from software to hardware storage and allow you to enable the option to use the TPM with Windows Hello in 1Password 8.

Let us know how you make out!