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Forum Discussion
Finger print logon
On my Android phone to gain full access 1P I just use my fingerprint .....on my Win 11 PC with "Hello" fingerprint login enabled I still have to type in my master password to access 1P.................
ag_mike_d
1Password Team
1Password TeamHello @corkyboy,
Thanks for your replies. This issue seems to be related to the Windows Hello settings in the app as opposed to the type of device you are using.
To confirm, after removing all of the current Windows Hello options and re-adding them, was the use the Trusted Platform Module with Windows Hello option in 1Password 8 for Windows still greyed out?
If this is the case, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/138046/finger-print-logon - Your forum username:
corkyboy
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
