Fingerprint function not working on Windows Laptop and Android Phone

Hi markr1955! I understand that 1Password 8 for Windows isn't prompting for your fingerprint at all when you initially open it, and often doesn't after it has automatically locked from idle time either - and you're seeing a similar issue on Android as well.

Could you email in to support+forum@1password.com with a diagnostics report from 1Password on Windows, so we can look into this further?

• How to send a 1Password diagnostics report

With your email please include:

• A link to this thread: https://1password.community/discussion/146143/fingerprint-function-not-working-on-windows-laptop-and-android-phone#latest
• Your forum username: markr1955

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!