Forum Discussion

Former Member's avatar
Former Member
4 years ago

Fingerprint Unlock in Chrome doesn't work anymore

Hey, I'm using a company license and the https://chrome.google.com/webstore/detail/1password-%E2%80%93-password-mana/aeblfdkhhhdcdjpifhhbdiojplfjncoa on a MacBook together with Brave as Browser (...
browser extension
Former Member's avatar
Former Member
4 years ago

Hello @oleberlin bastula! It sounds like the extension is having a hard time communicating with the 1Password app on your computer. To fix that, please try the following:

  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Fully quit 1Password app and browser.
  4. Restart the 1Password app and then open browser.
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
  6. Under General, re-enable "Integrate with 1Password app".
  7. Test things out with the extension.

Please let me know how that goes!