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Forum Discussion
Former Member
4 years agoFingerprint Unlock in Chrome doesn't work anymore
Hey,
I'm using a company license and the https://chrome.google.com/webstore/detail/1password-%E2%80%93-password-mana/aeblfdkhhhdcdjpifhhbdiojplfjncoa on a MacBook together with Brave as Browser (...
Former Member
4 years agoHi @Agata! Thanks for reaching out here 🙂
I'm sorry to hear you're running into the same issue. I'd like to ask you to send in some diagnostics to our support so we can take a closer look at things:
- https://support.1password.com/diagnostics/
- https://support.1password.com/cs/extension-console-log/
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
* A link to this thread: https://1password.community/discussion/128098/fingerprint-unlock-in-chrome-doesnt-work-anymore#latest
* Your forum username: Agata
* You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.
Thanks very much!