Fingerprint Unlock in Chrome doesn't work anymore

Thank you so much for this. I was just getting frustrated and found this solution that works perfectly. I am using Firefox so my manifest was in a different location but required the same fix.

~/Library/Application Support/Mozilla/NativeMessagingHosts/com.1password.1password.json

json
{
"name": "com.1password.1password",
"description": "1Password BrowserSupport",
"path": "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport",
"type": "stdio",
"allowed_extensions": [
"{0a75d802-9aed-41e7-8daa-24c067386e82}",
"{25fc87fa-4d31-4fee-b5c1-c32a7844c063}",
"{d634138d-c276-4fc8-924b-40a0ea21d284}"
]
}


I've solved the issue, it's definitely the fault of the 1Password 8 desktop app for Mac OS. Took me like 5 minutes to figure it out after looking at the browser extension logs and googling the error messages.

TLDR if you want to fix it on your machine while you wait for an update just do the following:

Open the 1Password 8 (com.1password.1password) Chrome manifest.json file in a text or code editor (located at
~/Library/Application Support/Google/Chrome/NativeMessagingHosts/com.1password.1password.json)

Change the value of the "path" property to "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport".

Your com.1password.1password.json file should then look like the following:

json
{
"name": "com.1password.1password",
"description": "1Password BrowserSupport",
"path": "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport",
"type": "stdio",
"allowed_origins": [
"chrome-extension://hjlinigoblmkhjejkmbegnoaljkphmgo/",
"chrome-extension://khgocmkkpikpnmmkgmdnfckapcdkgfaf/",
"chrome-extension://aeblfdkhhhdcdjpifhhbdiojplfjncoa/",
"chrome-extension://dppgmdbiimibapkepcbdbmkaabgiofem/"
]
}


The problem is the "path"property has a typo in it, the one that was installed on my machine was

json
{
"name": "com.1password.1password",
"description": "1Password BrowserSupport",
"path": "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/MacOS/1Password-BrowserSupport",
"type": "stdio",
"allowed_origins": [
"chrome-extension://hjlinigoblmkhjejkmbegnoaljkphmgo/",
"chrome-extension://khgocmkkpikpnmmkgmdnfckapcdkgfaf/",
"chrome-extension://aeblfdkhhhdcdjpifhhbdiojplfjncoa/",
"chrome-extension://dppgmdbiimibapkepcbdbmkaabgiofem/"
]
}


Note the "MacOS/MacOS" part of the path. If you actually go to that path using Show Package Contents in Finder you'll see that the real location of the BrowserSupport application is under "MacOS", not "MacOS/MacOS".

This took me literally 5 minutes to figure out and solve after looking at the browser extension console error log, noting the "Error: Specified native messaging host not found." error message, doing some quick googling, figuring it was probably a misconfigured manifest file, checking https://developer.chrome.com/docs/apps/nativeMessaging/ to see where the file lives, then checking it and the real path to see the discrepancy. It's taken more time for me to write this post then it did to diagnose & fix the issue on my machine.

Hope this helps everyone else that's been annoyed with this issue :)

I expect the same behavior in Crome and Firefoxe since some days.

I started getting this issue yesterday. It was working fine until then. I had just upgraded from macOS 13.1 to 13.2 (smoking gun?)
Now both Safari and Firefox browsers ask for the full password to open 1P with no option to use Touch ID.

Same issue here. Tried the "disable Integrate with 1Password, restart etc." turnaround described above, but still the same: 1Password app (macOS) is unlocked, but I nevertheless every time need to also unlock the browser extension and on doing so have to enter the passphrase - no fingerprint option offered.

I'm having the same issues as well. I've followed all the instructions on this thread, but no luck.

Hey @goldylox,

I'm sorry for the trouble, thanks for sharing the support ID we can continue to investigate there.

I am having the same issue. Have tried everything above. Has there been a solution? This is extremely frustrating. I have to manually log in anytime I open and close the browser and it quite honestly makes the product almost not worth using. Thank you.

EDIT -

Here is my support ID: [#PTF-44499-252]

Hey @harieshokunin, I'm sorry that you've run into this issue. We would be more than happy to help.

At this time, I'd like you to reproduce the issue and then send over the following so we can take a closer look at what may be going on:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/128098/fingerprint-unlock-in-chrome-doesnt-work-anymore#latest
* Your forum username: harieshokunin

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

Hello, I am having a very difficult time with the 1Password touch id in the chrome extention as well as everyone else!

Disable [Integrate with 1Password app]
Delete and reinstall chrome extention
I have done these steps above, but the problem persists.

Spec.
* 1Password for Mac 8.9.8 (80908009)
* Google Chrome version 107.0.5304.110 (official build) (arm64)
* Chrome extension: 2.4.1

I am going to send for "mailto:support+forum@1password.com"

Can you solve the problem?

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