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pierrep56's avatar
pierrep56
New Contributor
7 months ago
Solved

Fingerprint won't open 1password on Xiaomi 15 ultra

Hello, New in this community, but one year user of 1password. After moving from a OnePlus to a new Xiaomi 15 ultra (global edition ), I can't open 1password with fingerprint . It appears once, but i...
android
discussion
  • pierrep56's avatar
    pierrep56
    7 months ago

    Hi Dave, thanks for your reply . It appears that I have just resolved the issue a few hours ago: I have uninstalled 1password and reinstalled again , and now fingerprint is working as it should. So it seems something was wrong when I transferred my settings from my old OnePlus to the Xiaomi . Thanks again .

    Pierre

pierrep56's avatar
pierrep56
New Contributor
7 months ago

Hi Dave, thanks for your reply . It appears that I have just resolved the issue a few hours ago: I have uninstalled 1password and reinstalled again , and now fingerprint is working as it should. So it seems something was wrong when I transferred my settings from my old OnePlus to the Xiaomi . Thanks again .

Pierre

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Thanks for letting the community know how you ended up resolving the issue! 🙂

-Dave

  • sealbiscuit's avatar
    sealbiscuit
    New Contributor
    6 months ago

    I think I may have fixed it. I left the beta program uninstalled and reinstalled the app and it's been ok so far 🤞🤞🤞

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Thanks for the update sealbiscuit​! I'm glad to hear switching out of the beta channel and a reinstall got things sorted for you.