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pierrep56's avatar
pierrep56
New Contributor
7 months ago
Solved

Fingerprint won't open 1password on Xiaomi 15 ultra

Hello, New in this community, but one year user of 1password. After moving from a OnePlus to a new Xiaomi 15 ultra (global edition ), I can't open 1password with fingerprint . It appears once, but i...
android
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  • pierrep56's avatar
    pierrep56
    7 months ago

    Hi Dave, thanks for your reply . It appears that I have just resolved the issue a few hours ago: I have uninstalled 1password and reinstalled again , and now fingerprint is working as it should. So it seems something was wrong when I transferred my settings from my old OnePlus to the Xiaomi . Thanks again .

    Pierre

jtenkate's avatar
jtenkate
New Contributor
5 months ago

I'm experiencing the same problem with a different phone: Xiaomi 15 Ultra. Fully updated, biometric unlock not working despite all possible reset actions. 

Any further info I need to supply?

-Jeroen

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi jtenkate​! Thanks for writing in. I've just moved your comment to this thread as the topic covers biometric unlock on Xiaomi devices. 

    If you haven't previously, could you try the steps I shared in this post? Let us know if you see any change in behaviour, or if you have any questions. Thanks again!