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Forum Discussion
pierrep56
7 months agoNew Contributor
Fingerprint won't open 1password on Xiaomi 15 ultra
Hello, New in this community, but one year user of 1password. After moving from a OnePlus to a new Xiaomi 15 ultra (global edition ), I can't open 1password with fingerprint . It appears once, but i...
- 7 months ago
Hi Dave, thanks for your reply . It appears that I have just resolved the issue a few hours ago: I have uninstalled 1password and reinstalled again , and now fingerprint is working as it should. So it seems something was wrong when I transferred my settings from my old OnePlus to the Xiaomi . Thanks again .
Pierre
ashwinvdflier
4 months agoNew Contributor
Hi Dave,
Thank you for your reply (sorry for my late reply, I was traveling).
I have to adjust my post, all of a sudden since 2 days, the fingerprint started working. Now I can login using biometrics. I haven't adjusted anything or changed settings since my first post. Do you want me to send diagnostics anyways to help other people with the problem?
Thanks, Ashwin
1P_Dave
Moderator
4 months agoI'm sorry for my own late reply. I'm happy that everything is working again!
If the issue occurs again then please send in a diagnostics report so that we can investigate further, but if everything is working then no other action is needed for now.
-Dave