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Former Member's avatar
Former Member
2 years ago

Firefox extension no longer working after Firefox update

I just updated Firefox to version 115.0.2 and now the 1Password extension (v 2.11.0) no longer works. It doesn't prompt when cursor is in login form. If I try to open the extension, I get a new blank tab. It was working fine until Firefox updated.

1Password Version: 8
Extension Version: 2.11.0
OS Version: Windows 10
Browser: Firefox

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thanks for the update @toxalot, let us know if there's anything else we can help with at all.

  • Former Member's avatar
    Former Member
    2 years ago

    steph_giles ~ I had just restarted the computer before Firefox update, but restarting again seems to have fixed the issue.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @toxalot,

    I'm sorry for the trouble you are having with 1Password in your browser. Can you check on your Firefox security settings for me?

    Do you have Firefox set to 'Never remember history' or to always use private browsing mode?

    In addition, can you let me know if the behaviour is the same if you restart your computer?