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Former Member's avatar
Former Member
4 years ago

Firefox extension not letting me use all accounts

I have two 1Password accounts. I just installed the latest 1Password 8 Beta this morning. I added the beta extension to Firefox. I logged it into my personal account, and that part is working fine. W...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

@paulbrown

Can you try the following steps and let me know if it improves your state of play?

  1. Right-click on the 1Password icon on your Firefox toolbar > Remove Extension.
  2. Open and unlock 1Password 8 and make sure both your accounts are also unlocked.
  3. Install a fresh copy of 1Password beta for Firefox from here.
  4. Give 1Password a moment to locate and add our accounts.
  5. Once it indicates that 1Password is ready to go, right click the 1Password icon in your browser toolbar and confirm that both accounts are there and unlocked.