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mixture's avatar
mixture
Occasional Contributor
2 years ago

1Password Firefox Extension Does Not Show All Site Icons

Pictures tell more than words here. For some sites the Firefox extension shows the site icon OK, but for others not (I'd say for the majority it does not, I have a feeling that it shows them OK fo...
Former Member's avatar
Former Member
3 years ago
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1P_Tommy

That did it- many thanks!!

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago
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    Hey @NickelDime,

    I'm sorry for any disruption caused. Our Operations team were conducting scheduled maintenance on the 1Password servers which caused some intermittent connectivity issues.

    Everything should now be working as expected. Let us know if there is anything else we can help with at all and have a great weekend!

  • Former Member's avatar
    Former Member
    3 years ago
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    Woohoo! Working now.

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icon greyed out","id":"message:119989","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:119989","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:119989"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:119989"},"body@stripHtml({\"truncateLength\":200})":" I've just moved from 1password v7 to v8 on my iMac pretty much seamlessly - but one problem remains. The icon for 1password mini is greyed out on the Firefox browser. (Actually, it looks to be pulsin...","body@stringLength":"730","rawBody":"

I've just moved from 1password v7 to v8 on my iMac pretty much seamlessly - but one problem remains. The icon for 1password mini is greyed out on the Firefox browser. (Actually, it looks to be pulsing every few seconds as if it's trying to load but failing) I'm using the latest Firefox v112.0.1 (64 bit).

\n\n

Although I get 1password suggestions on login pages, I can't access 1password mini using the icon which I sometimes have to do to supply the often-requested 2nd and 4th numbers etc. Any ideas for a solution? I didn't have this issue using v7.

\n\n
\n\n

1Password Version: 8.10.4
\nExtension Version: 4.7.5.90
\nOS Version: mac os 12.6.3
\nBrowser:_ Firefox 112.0.1

\n","kudosSumWeight":0,"postTime":"2023-04-20T05:16:49.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119989_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":462},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I've just moved from 1password v7 to v8 on my iMac pretty much seamlessly - but one problem remains. The icon for 1password mini is greyed out on the Firefox browser. (Actually, it looks to be pulsing every few seconds as if it's trying to load but failing) I'm using the latest Firefox v112.0.1 (64 bit).

\n\n

Although I get 1password suggestions on login pages, I can't access 1password mini using the icon which I sometimes have to do to supply the often-requested 2nd and 4th numbers etc. Any ideas for a solution? I didn't have this issue using v7.

\n\n
\n\n

1Password Version: 8.10.4
\nExtension Version: 4.7.5.90
\nOS Version: mac os 12.6.3
\nBrowser:_ Firefox 112.0.1

"},"Conversation:conversation:119989":{"__typename":"Conversation","id":"conversation:119989","solved":false,"topic":{"__ref":"ForumTopicMessage:message:119989"},"lastPostingActivityTime":"2023-04-20T09:08:11.000-07:00","lastPostTime":"2023-04-20T09:08:11.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:119989":{"__typename":"ModerationData","id":"moderation_data:119989","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:119989_1":{"__typename":"Revision","id":"revision:119989_1","lastEditTime":"2023-04-20T05:16:49.000-07:00"},"ForumReplyMessage:message:119993":{"__typename":"ForumReplyMessage","id":"message:119993","conversation":{"__ref":"Conversation:conversation:119989"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:119989/message:119993","revisionNum":1,"uid":119993,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Firefox icon greyed out","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:119993"},"parent":{"__ref":"ForumTopicMessage:message:119989"},"body":"

1P_Tommy

\n\n

That did it- many thanks!!

","body@stringLength":"237","rawBody":"

\n\n

That did it- many thanks!!

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