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OLBaID's avatar
OLBaID
New Contributor
10 months ago

Firefox: Integration status: connection problem

Firefox = 141.0 Firefox extension: 8.11.2.21 1Password windows version: 8.11.2 After updating Firefox the extension shows "integration status: connection problem" I have reinstalled the extension...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello OLBaID​! 👋

I'm sorry that 1Password in Firefox isn't connecting with the desktop app. I've moved your comment to a new thread since the other thread discusses an unrelated issue. 

As a next step, can you restart your Windows PC and then try the suggestions in this article: If the 1Password browser extension doesn’t unlock when you unlock the 1Password app

Then try the following: 

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Click "Integrate this extension with the 1Password desktop app" off and then back on.


Let me know if you still see the same issue after trying these steps. 

-Dave