REMINDER: the community will be in read-only mode from tomorrow until July 2nd. This is part of our platform upgrade! Learn more in the FAQs →

Forum Discussion

OLBaID's avatar
OLBaID
New Contributor
10 months ago

Firefox: Integration status: connection problem

Firefox = 141.0 Firefox extension: 8.11.2.21 1Password windows version: 8.11.2 After updating Firefox the extension shows "integration status: connection problem" I have reinstalled the extension...
browser extension
OLBaID's avatar
OLBaID
New Contributor
10 months ago

Thanks i had tried this multiple times. Still shows status 

 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    OLBaID​ 

    I'm sorry that you're still seeing the same issue. I'd like to ask you to create and share a 1Password diagnostics report from 1Password on your Windows PC:

    Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to [email protected]

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/firefox-integration-status-connection-problem/160140
    • Your forum username: OLBaID 


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave