Forum Discussion

OLBaID's avatar
OLBaID
New Contributor
2 months ago

Firefox: Integration status: connection problem

Firefox = 141.0 Firefox extension: 8.11.2.21 1Password windows version: 8.11.2 After updating Firefox the extension shows "integration status: connection problem" I have reinstalled the extension...
browser extension
OLBaID's avatar
OLBaID
New Contributor
2 months ago

Thanks i had tried this multiple times. Still shows status 

 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
26 days ago

OLBaID​ 

I'm sorry that you're still seeing the same issue. I'd like to ask you to create and share a 1Password diagnostics report from 1Password on your Windows PC:

Send a diagnostics report (Windows)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/firefox-integration-status-connection-problem/160140
  • Your forum username: OLBaID 


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave