The past 10 days everything was fine; however, today (or possibly yesterday) an issue has arisen. [80600078, on NIGHTLY channel]
I have Ctrl-Shift-P defined to open the 1pw app. With the 8.6.0 Nightly Channel I could Ctrl-Shift-L to lock the app, hit the X to close the app, then press Ctrl-Shift-P to open the app again at any time .. and it would open with the Windows Hello prompt to scan my fingerprint.
However, either yesterday or today this stopped working. After Ctrl-Shift-L and closing the app, the Ctrl-Shift-P no longer works; I have to manually locate and open the app again. And when I do, I must login again; i.e. it won't let me use Windows Hello.
If I simply hit Ctrl-Shift-L and don't close the app, then everything continues to work fine.
I rebooted my laptop, but that did not correct the issue. I checked for a 1pw update, but it says I'm at the latest version.
1Password Version: 8.6.0 80600078 Extension Version: Not Provided OS Version: Windows 10 21H2 19044.1586
Minor good news .. It appears that when I lock and close the app, my Ctrl-Shift-P now opens the app again.
HOWEVER, I still find the Windows Hello prompt often missing. It seems to happen when I close the app, even if I don't logout of the app. It also has something to do with the AutoLock feature (e.g. when my screen locks, or the system is idle too long).
I guess I should turn off the AutoLock feature until this is fixed; i.e. I've already entered my password a couple dozen times today.
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The credentials including 2FA are no longer automatically inserted.
\n\n
Can you please look at what is different? - Please correct this behavior.
edit# The same thing happens in Chrome Browser on iOS 15.1.1 (iPhone 12 Pro Max)
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.1.4 \nOS Version: Windows 10
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Follow up | Login with 2FA Synology Account","moderationData":{"__ref":"ModerationData:moderation_data:93049"},"body":"
Hey @MacGilius,
\n\n
No need to apologise I'm glad you figured things out.
\n\n
Let us know if there is anything else we can help with at all!
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Never mind.... I was holding it wrong! ...... Synology page says \"download any of these apps and scan. And it has Apple and Android App stores and a QR code \"... I tried to use that QR as the 2FA and it was invalid. After 2-3 minutes of thinking, maybe you hit next and the REAL 2FA shows up.... and it did.... the QR shown on previous step is probably for the Synology Secure Sign in App. \nsorry for the misunderstanding.
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I'm trying to add 2FA on my Synology account website (using safari) and after scanning the QR quote on 1password APP (v8.9.7) on my iPhone 13 Pro Max (v16.1) I get an error message (in Spanish , location Mexico) \"that the URL is incorrect: the scheme is invalid\", does it has anything to do with the language ? Both my MacBook Air M1 (Ventura13.0 ) and iPhone are to sync time with Apple (time.apple.com.)
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ugafta I did add that you've reached out again about this issue to the internal ticket. However, I can't make any promises on when the issue will be resolved. I'm sorry for the inconvenience.
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Hi @Joy_1P. \nHave you been able to send the information and push this issue?
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Hey ugafta thanks for the information. I'll share what's going on from your end with our team. I don't have an ETA on when there will be a solution, but hopefully this new data can help get things going. I appreciate your patience.
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Hi @Joy_1P, I have still the same situation, when tried the latest beta Chrome extension:
To reproduce the error, change the language before testing again: \n
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Hey ugafta, things are filling better on the site on my end on the site. Could you test things out and let me know how things are going? Does the 2fa code fill for you?
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Hi Jack_P_1P \n8 months later and still not resolved 😪
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Thanks for sharing the additional details, I'll add what you've discovered to our tracker notes for this issue.
\n\n
Jack
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