Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
decaturmamaof2
2 years agoNew Contributor
Freeze of Android app - esp during search
Recently, my Android app version of 1Password has been freezing up, requiring several retries (app exit, relaunch etc). I am updated to the latest version: 1Password for Android 8.10.36 (81036046), and using Samsung S22, Android 14. Any fixes? Thanks
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
13 Replies
- 1P_Dave
Moderator
- 1P_Dave
Moderator
herve49 and danstrongin
I'm sorry that you're seeing slowness in 1Password when searching. Please update to 1Password for Android version 8.10.38 which includes improvements to search performance: How to keep 1Password up to date
If you still see the issue after updating then please let me know.
-Dave
- danstronginNew Contributor
Same issue here
- danstronginNew Contributor
Me too on my Motorola phone. Unusable. It only types 2 letters then pops up the wait or quit message
- herve49New Contributor
Hello,
I'm using a Samsung Galaxy S24 Ultra with Android 14, OneUI 6.1, and 1password version 8.10.36.
When I'm using the search, it freezes. I can still type my search on the keyboard but the list of password and the search box is completly freezed during 3,4 or 5 seconds.I don't think this is due to my internet connection because it happens with 5G and Wifi (5Ghz).
Is there any solution to correct this?
thanks by advance.
1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: Android 14
Browser: Chrome - 1P_Dave
Moderator
@ReggieJ and linlu
I'm sorry that you're unable to open 1Password. I recommend sending an email to
support+forum@1Password.comso that our support team can investigate further. Please include a link to this thread.After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
- Anonymous
Here as well.
I can now only access 1Password through a browser - the app will not even open.
1Password for Android 8.10.36
- linluNew Contributor
Same issue here. Samsung S21.
- Anonymous
The app has recently started hanging when I open it.
I have tried deleting the data, uninstalling, reinstalling, logging in again. It logs in fine, but if I close it, or switch to another app and back, it hangs.
Logging in through a browser app works fine.
1Password for Android 8.10.36, Android 12