Forum Discussion
ag_mike_d
1Password Team
3 years agoHi @shale999, thanks for your message.
This sounds like normal behaviour, depending on your current settings with Windows Hello. Your account password is required the first time after reboot your device or if the 1Password process is completely terminated by quitting the app.
If your device includes a hardware backed TPM 2.0, you can follow this guide to manage your settings so Windows Hello unlocks will persist through reboots or after you quit 1Password.
I hope this information helps, but if you run in to any troubles along the way, we'll be here for you!