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Former Member
3 years ago

Frequency of having to enter master password when using Windows Hello authentication integration

Hello, I find myself having to enter my master password at least once per day with Windows Hello authentication integration turned on (Using biometrics). This is without an OS restart. Is this freque...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi @shale999, thanks for your message.

This sounds like normal behaviour, depending on your current settings with Windows Hello. Your account password is required the first time after reboot your device or if the 1Password process is completely terminated by quitting the app.

If your device includes a hardware backed TPM 2.0, you can follow this guide to manage your settings so Windows Hello unlocks will persist through reboots or after you quit 1Password.

I hope this information helps, but if you run in to any troubles along the way, we'll be here for you!

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of having to enter master password when using Windows Hello authentication integration","id":"message:141231","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:141231"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:141231"},"body@stripHtml({\"truncateLength\":200})":" Hello, I find myself having to enter my master password at least once per day with Windows Hello authentication integration turned on (Using biometrics). This is without an OS restart. Is this freque...","body@stringLength":"383","rawBody":"

Hello, I find myself having to enter my master password at least once per day with Windows Hello authentication integration turned on (Using biometrics). This is without an OS restart. Is this frequency normal ? Thank you.

\n\n
\n\n

1Password Version: 8.7.2
\nExtension Version: Not Provided
\nOS Version: WIN10
\nBrowser:_ Firefox

\n","kudosSumWeight":0,"postTime":"2022-06-23T15:09:30.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:141231_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":167},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hello, I find myself having to enter my master password at least once per day with Windows Hello authentication integration turned on (Using biometrics). This is without an OS restart. Is this frequency normal ? Thank you.

\n\n
\n\n

1Password Version: 8.7.2
\nExtension Version: Not Provided
\nOS Version: WIN10
\nBrowser:_ Firefox

"},"Conversation:conversation:141231":{"__typename":"Conversation","id":"conversation:141231","solved":false,"topic":{"__ref":"ForumTopicMessage:message:141231"},"lastPostingActivityTime":"2022-07-21T12:41:13.000-07:00","lastPostTime":"2022-07-21T12:41:13.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:141231":{"__typename":"ModerationData","id":"moderation_data:141231","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:141231_1":{"__typename":"Revision","id":"revision:141231_1","lastEditTime":"2022-06-23T15:09:30.000-07:00"},"ForumReplyMessage:message:141232":{"__typename":"ForumReplyMessage","id":"message:141232","conversation":{"__ref":"Conversation:conversation:141231"},"author":{"__ref":"User:user:11267"},"revisionNum":1,"uid":141232,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Frequency of having to enter master password when using Windows Hello authentication integration","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:141232"},"parent":{"__ref":"ForumTopicMessage:message:141231"},"body":"

Hi @shale999, thanks for your message.

\n\n

This sounds like normal behaviour, depending on your current settings with Windows Hello. Your account password is required the first time after reboot your device or if the 1Password process is completely terminated by quitting the app.

\n\n

If your device includes a hardware backed TPM 2.0, you can follow this guide to manage your settings so Windows Hello unlocks will persist through reboots or after you quit 1Password.

\n\n

I hope this information helps, but if you run in to any troubles along the way, we'll be here for you!

","body@stringLength":"709","rawBody":"

Hi @shale999, thanks for your message.

\n\n

This sounds like normal behaviour, depending on your current settings with Windows Hello. Your account password is required the first time after reboot your device or if the 1Password process is completely terminated by quitting the app.

\n\n

If your device includes a hardware backed TPM 2.0, you can follow this guide to manage your settings so Windows Hello unlocks will persist through reboots or after you quit 1Password.

\n\n

I hope this information helps, but if you run in to any troubles along the way, we'll be here for you!

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