Forum Discussion

Former Member's avatar
Former Member
3 years ago

Frequency of having to enter master password when using Windows Hello authentication integration

Hello, I find myself having to enter my master password at least once per day with Windows Hello authentication integration turned on (Using biometrics). This is without an OS restart. Is this freque...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @puchika, thanks for reaching out. It's expected that some conditions such as Windows updates, BIOS updates, using the Fast Startup option, and changing some Windows settings may result in the TPM state being invalidated.

Do you have fast startup enabled? If so, let me know if things improve after disabling it. Looking forward to hearing how that goes!

Ali