Functionality loss when migrating from Standalone vault to 1PW membership

Hello @bpo13! 👋

I'm sorry for the confusion and I would be happy to help clear things up. Are you looking at the items on 1Password.com in your browser? The website version of 1Password is more limited and it currently doesn't support the viewing of attachments which is why you're seeing the error message that you mentioned.

In other words the files did not migrate.

Your attachments are migrated to your account in the cloud. When you install the 1Password 8 app on a brand new device, and add your account to the app, your attachments will download from the cloud and will be available in the app. The issue is that 1Password.com in the browser can't render the attachments but the attachments are still backed up to your account in the cloud and can be viewed using the desktop or mobile app on a new device.

You can download the 1Password 8 app here: 1Password 8

We're working to bring more consistency between the apps and the website version in the future. Let me know if I misunderstood the issue. 🙂

-Dave