Forum Discussion

Former Member's avatar
Former Member
2 years ago

Generated passwords do not fill, copy or save

I'm using a 1password web browser plug-in (not an application). None of these work as expected: selecting the suggested generated password from within the web page using the Chrome plugin t...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @johncostanzo,

I'm so sorry for the delay in getting back to you.

It looks like you might be running into a known issue that we are currently investigating caused by syncing issues from the browser extension's authentication with our server. I apologize for any interruption in your workflow caused by this issue.

In the meantime, could you try the following to see if it helps?

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account.
  5. Click "+ Sign in to a new account" to sign back in.

Let us know how you get on!

ref: dev/core/core#17386