Forum Discussion

TBS's avatar
TBS
New Contributor
3 years ago

getting message: "some changes could not be synced with other devices:?

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . . I get the message on my laptop . . . thanks.

48 Replies

  • Former Member's avatar
    Former Member

    Just updated windows desktop to 1Password for Windows 8.10.8 (81008047). Having the same issue.

  • Former Member's avatar
    Former Member

    +1. Same message for me.

  • Former Member's avatar
    Former Member

    I likewise am getting this message on my iPad Pro

  • OlivierP's avatar
    OlivierP
    Dedicated Contributor

    Hello,

    I am not from the 1P team.

    Meanwhile, you can rollback to the previous stable (Production) version: 8.10.7
    The 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).

    Procedure to rollback:
    1- uninstall the current version
    2- install using the 8.10.7 installer provided
    3- go to Settings > Advanced then Uncheck the box for the automatic updates

  • Former Member's avatar
    Former Member

    Seems like a duplicate of https://1password.community/discussion/140803/offline-items-how-do-i-remove-remediate-them/
    Seems to be an issue with all desktop versions (Win+Linux+Mac).
    Apparently this bug got out of the beta and arrived into production.

  • Former Member's avatar
    Former Member

    I have the same bug and when I click on Offline Items in the left menu it shows me two items I deleted months ago

  • Former Member's avatar
    Former Member

    I have the same problem, it keeps showing that it can't sync, but the network connection is normal, the previous nigthly 8.10.8 version also has this problem, back to the stable version, now upgrade to 8.10.8 still have this problem

  • Former Member's avatar
    Former Member

    Same here...got latest update 8.10.8 and it started..also browser extension stopped working. Won't read the pw from desktop app. Just started with 8.10.8.