Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
TBS
3 years agoNew Contributor
getting message: "some changes could not be synced with other devices:?
Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . . I get the message on my laptop . . . thanks.
48 Replies
- Former Member
Same problem here.
- Former Member
I have the same and it's annoying, any feedback?
- Former Member
I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
* I updated the item and the update appears to be syncing.
* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently" on the 'Items with Offline Changes'. The item is still there.
* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.
- It's dated October 2022, yet I updated it only a few days ago.
- I updated the 'real' version of this item and it's updating fine across all my devices. Yet while this one iOS device can see those updates, it keeps popping up the warning of 'Items with Offline Changes.'
I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant.
- Former Member
I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
* I updated the item and the update appears to be syncing.
* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently" on the 'Items with Offline Changes'. The item is still there.
* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.
- It's dated October 2022, yet I updated it only a few days ago.
- I updated the 'real' version of this item and it's updating fine across all my devices. Yet while this one iOS device can see those updates, it keeps popping up the warning of 'Items with Offline Changes.'
I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant to relate to
- Former Member
I'm seeing the same message. following...
- Former Member
I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
- oldmankitNew Contributor
I've also just noticed this. In the "Offline items" list it's showing things which haven't been modified for a year (as well as some items which are recently modified), so I don't know why I'm suddenly seeing this message now.
- mpeppingOccasional Contributor
Same here with 8.10.8 on iOS.
- Former Member
I've seen the issue on Windows 10 and iOS (mobile app), as well as reports on Macs. Something is wrong across the board :-/
Either it is a bug, or a poorly designed "new feature"
- Former Member
I keep getting the message "Some changes could not be synced with your other devices". It does appear to be syncing on according to the logs, but the interface says 1password is offline in both my browser and app. The "offline" status stops me from creating new entries because it says I'm offline .... which I have to do on my laptop instead.
I've only noticed this since the latest update. How can I fix this or is this a bug with hte latest version of the app and browser plugin?
1Password Version: 8.10.8
Extension Version: 2.12.0
OS Version: Windows 11
Browser: Chrome