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bd909's avatar
bd909
New Contributor
3 months ago
Solved

Google Chrome Extension issue (July 2025)

Hi there, My Google Chrome Extension won't autofill login info at websites, and when I click on the Extension "Pin" at the top of the screen, it crashes and gives this error message: "1password - P...
browser extension
  • bd909's avatar
    bd909
    3 months ago

     

    Follow up for me from comments above...

     I wasn't able to open "Settings" in the extension menu to get to generate diagnostic report.

    With help of support via a separate email, here's what worked for me to solve this:

    Creating a fresh browser profile with no other extensions installed and install 1Password there and test if the behaviour occurs there to try to narrow down where the issue lies. Steps:

    1. Click on your profile in the top right hand corner of your browser
    2. Choose Add new profile > Continue without an account
    3. Install 1Password from browser extension "store"
    4. Test to see if extension works as expected.

    ---

    That *did*  work with 1PW extension working on the new profile.

    Then, I went back into the main browser profile. Removed the 1PW extension. Added it back. 

    Not sure if what fixed it, but this is worth a shot.

sgolubev's avatar
sgolubev
New Member
3 days ago

If your 1Password stopped working after latest Chrome updates – the below fixed it for me:

1. Go to chrome://flags/ and reset all.

2. Go to Chrome settings, open Autofill settings and set to Third-party.

3. Open Android settings for "Preferred service" and set to 1Password.

4. Go to 1Password settings and check "Autofill in Chrome"