Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Graphical Errors on Windows version

Very recently 1Password has started showing graphical errors on the fields on the display. Just updated to 7.7.810 and it's the same. It looks like the entries are zoomed in a long way. Moving the mo...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @asdfasdfasdf:

I'm sorry you're running into this issue. To rule everything out, can you please send a diagnostics report from 1Password: How to send a 1Password diagnostics report

After creating your diagnostics report from 1Password 7, attach it to an email addressed to support+forum@1password.com, along with your username asdfasdfasdf and a link to this thread: https://1password.community/discussion/comment/629041/#Comment_629041. After sending it in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your email conversation with what you've said here. Thanks!

Jack