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Forum Discussion
Anonymous
4 years agoGraphical Errors on Windows version
Very recently 1Password has started showing graphical errors on the fields on the display. Just updated to 7.7.810 and it's the same. It looks like the entries are zoomed in a long way. Moving the mouse over the field returns it to normal but this seems to be a toggle effect corrupting other fields. Always on the right (details) but also on other windows (settings etc.). I have dual monitors and it occurs on both (and have latest display drivers).
Not critical but very annoying.
Example image attached.
I also run this on my MacBook and it has no issues.!
1Password Version: 7.7.810
Extension Version: 4.7.5.90
OS Version: Windows 10 Pro
Sync Type: iCloud
36 Replies
- 1P_PeterG
Community Manager
Hi @irasychan , thank you for mentioning that this issue might not be limited to 1Password - that's important context for our team! We very much appreciate it, and of course will certainly do our best through that email conversation to help get this resolved.
- Anonymous
@ag_ana
I have replied with the diagnostic and my windows version. I am pretty sure it's not only 1Passwords that affected by this bug tho.
I have experience similar error on some other Windows Application, but haven't been able to reproduce it as consistence as with the 1Passwords app - Anonymous
@irasychan:
I have merged your discussion with the existing conversation, so we have everything in one place :+1:
I also see you have emailed us, so we will also get back to you over there as soon as possible.
ref: YMB-25677-836
- Anonymous
After quickly mouse enter and leave a field or a button, the UI render is broken until the mouse enter the UI or the window resize.
Anyone else having this problem?Edit: Someone else already posted this please continue https://1password.community/discussion/122055/graphical-errors-on-windows-version#latest
1Password Version: 7.7.810
Extension Version: Not Provided
OS Version: Windows 10 Pro 21H1
Sync Type: Not Provided - Anonymous
Sounds good :+1: :)
- myrhillionNew Contributor
Thanks a bunch, just seeing the email from Mike. Will work on fix options later today.
- Anonymous
Thank you for the update, found it! I see that my colleague Mike just replied to your email, so I will let you continue the conversation over there :)
- myrhillionNew Contributor
I don't see a response yet. Sent the email to one mentioned in Blake's response above.
- Anonymous
- myrhillionNew Contributor
submitted, thanks Blake.