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williamspl's avatar
williamspl
Occasional Contributor
4 hours ago

Have many enteries that do not autofill

Still having many enteries that will not autofill. Frustrating!! Any ideas how to best address this? Thanks!

1password.com
ios
windows

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 hours ago

    Hello williamspl​! 👋

    I'm sorry that you're running into trouble with autofill. For 1Password to suggest your login credentials on a specific website the following conditions have to be met: 

    1. You have to have a Login item saved in 1Password for that website.
    2. The login item needs to contain the correct website address. 
    3. Autofill needs to be setup for your device/browser:
      1. Setup autofill for iOS: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad
      2. Setup autofill for your browser on Windows: Get to know 1Password in your browser


    If you still run into issues even after following these steps then can you let me know which website or app you're running into the issue with? And is this on your iOS device or Windows? 

    -Dave