Forum Discussion

jasimon9's avatar
jasimon9
Super Contributor
3 years ago

Have to unlock 1P several times

For a while it was working that you unlock 1P, and it stays unlocked for other browsers. Recently I have to open it separately for the desktop app, and for each browser. I am guessing that you change...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@Jamison9

I'd recommend updating 1Password in the browser in all of the browsers you use. 2.7.0 is the latest version available. Also, if you're using 12.6 I'd recommend also updating macOS to 12.6.3, and then restart the device. If you have trouble with the connection then you might try the following.

  1. Turn off - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
  2. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then disable Integrate with 1Password app.
  3. Quit the browser completely! A full quit, not a close or minimize to the dock.
  4. Quit 1Password. While looking at the main window (locked or unlocked)
    • Press Command and Q 1Password should lock and close.
  5. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
  6. Turn On - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
  7. Open your browser.
  8. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then enable Integrate with 1Password app.