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Forum Discussion
dzaring
2 years agoNew Contributor
Having problems with web site
Royal Caribbean web site has problems with 1Password signing in. Can you help me?
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Safari
1P_Evon
1Password Team
2 years agoThank you for confirming. So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/148078
- Your forum username: dzaring
- A diagnostics and console log:
- First, please recreate the issue you're experiencing.
- Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/
- Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> https://support.1password.com/diagnostics/
- Attach both files to your email.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!
-Evon