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Forum Discussion
Former Member
4 years agoHelp Overwriting Wrong Data / Migrating Updated Data?
I had an old version of 1Password (4) that stopped being supported by Chrome. I was told to upgrade to version 7 by the 1Password folks and followed their instructions to migrate my data over. But so...
Alvin_L_1P
1Password Team
4 years agoHi @plzhelpmenow :
I'm sorry for the trouble you've experienced with 1Password after migrating your data over to 1Password 7. We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?
Attach the diagnostics to an email message addressed to support+forum@1password.com (change the 'To:' address to this one from the default). With your email please include:
- A link to this thread: https://1password.community/discussion/131040/help-overwriting-wrong-data-migrating-updated-data#latest
- Your forum username: plzhelpmenow
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Alvin