Forum Discussion

Former Member's avatar
Former Member
3 years ago

Help Overwriting Wrong Data / Migrating Updated Data?

I had an old version of 1Password (4) that stopped being supported by Chrome. I was told to upgrade to version 7 by the 1Password folks and followed their instructions to migrate my data over. But so...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @plzhelpmenow:

To protect your privacy and security, we're unable to discuss specifics here about your account, or the state of the vaults you may have on any of your devices. Due to this, an email conversation is best, as we're able to look at diagnostics reports you've sent in, as well as confirm the state of your account. It looks like we replied to your email a bit after you most recently posted here.

Jack