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New Contributor

2 months ago

Solved

Help recovering family account

Hello, I used my 1password work account to redeem a free family account. I no longer want my family account tied to my work account, so I unlinked the two. But now I have no way of tying my family ac...

discussion

family

AJCxZ0
2 months ago
Just in case you have not already done so, you should email support with the relevant details.

1P_SimonH

Community Manager

2 months ago

Hi ad0ran,

I'm sorry this has been such a turbulent process! Like AJCxZ0 said, please email us at support@1password.com since this will likely require you to share some account details that you won't want in a public forum.

ad0ran

New Contributor

2 months ago

Will do, thanks

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I no longer want my family account tied to my work account, so I unlinked the two. But now I have no way of tying my family ac...","body@stringLength":"437","rawBody":"

My family account also no longer has an organizer member associated to it because I unlinked it from my work account. How can I recover my family account and link it to my personal account?

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Will do, thanks

","body@stringLength":"22","rawBody":"

Will do, thanks

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Just in case you have not already done so, you should email support with the relevant details.

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Hi ,

I'm sorry this has been such a turbulent process! Like said, please email us at support@1password.com since this will likely require you to share some account details that you won't want in a public forum.

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