Forum Discussion

ad0ran's avatar
ad0ran
New Contributor
5 months ago
Solved

Help recovering family account

Hello, I used my 1password work account to redeem a free family account. I no longer want my family account tied to my work account, so I unlinked the two. But now I have no way of tying my family ac...
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family
  • AJCxZ0's avatar
    AJCxZ0
    5 months ago

    Just in case you have not already done so, you should email support with the relevant details.

1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
5 months ago

Hi ad0ran,

I'm sorry this has been such a turbulent process! Like AJCxZ0 said, please email us at support@1password.com since this will likely require you to share some account details that you won't want in a public forum.

ad0ran's avatar
ad0ran
New Contributor
5 months ago

Will do, thanks