Forum Discussion

joe_topolin's avatar
joe_topolin
New Contributor
4 months ago

High background usage on iOS 26

Ever since I got my new iPhone 17 I'm seeing daily hours and hours of background activity from 1password, and it seems more people are suffering from the same issue: https://www.reddit.com/r/1Passwor...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello joe_topolin​ and mafl2k​! 👋

I'm sorry that you're seeing unexpected battery usage when using 1Password on your iOS devices. Our team has received sporadic reports of this issue and we have an internal work item open to investigate this further. 

For anyone running into the issue, please provide the following:

  1. A screenshot of the battery usage that you see.
  2. The version of iOS that you're using: Find the software version on your iPhone, iPad, or iPod touch
  3. The version of 1Password that you're using: Find the version numbers for 1Password and your operating system
  4. Your model of iPhone or iPad: Identify your iPhone model


I look forward to hearing from you.

-Dave

Issue=PA-847

mafl2k's avatar
mafl2k
New Contributor
4 months ago

iPhone Air, IOS 26.0.1, 1pw 8.11.14

Here I tested with Safari plugin disabled. But it was not consistent. Next day was higher again. I'll probably have to check this again:

 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago

    mafl2k​ 

    Thank you for providing this information, I've passed it along to our development team. 

    -Dave