Forum Discussion

joe_topolin's avatar
joe_topolin
New Contributor
5 months ago
Solved

High background usage on iOS 26

Ever since I got my new iPhone 17 I'm seeing daily hours and hours of background activity from 1password, and it seems more people are suffering from the same issue: https://www.reddit.com/r/1Passwor...
ios
  • 1P_Dave's avatar
    1P_Dave
    4 days ago

    Hello folks,

    I wanted to share an update on the current status of the issue. After investigating the problem, and thank you to everyone who provided screenshots and diagnostics reports, our developers have implemented improvements to the idle timer process for the iOS AutoFill extension. We expect these changes will help reduce the battery usage some people have been experiencing, but further investigation will be needed after the improvements are fully rolled out to determine whether any additional work is required.

    These improvements are currently being tested in the beta version of 1Password for iOS. I will update this thread once they are included in a future production release.

    I am sorry again for the inconvenience, and I truly appreciate your continued patience and understanding.

    -Dave

    Issue=PA-847

dirk's avatar
dirk
New Contributor
4 months ago

I am on an iPhone 15 Pro Max, iOS 26.1 and using 1Passwor 8.11.18. Since the 2nd of December, 1Password all of a sudden started using between 5% and 15% of my battery as a background task, with 0 On Screen usage. I've tried uninstalling and reinstalling, I've also tried turning off background tasks for 1Password. Nothing seems to stop this. I am now considering just uninstalling it permanently until maybe a new version comes out. I have used 1Password for a very long time, and this is the first time I have really gotten an issue with it. From Reddit it seems I am not alone in this problem. I have also submitted a diagnostic report to 1Password, but maybe someone here knows what is going on and how to stop it ?