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joe_topolin's avatar
joe_topolin
New Contributor
4 months ago

High background usage on iOS 26

Ever since I got my new iPhone 17 I'm seeing daily hours and hours of background activity from 1password, and it seems more people are suffering from the same issue: https://www.reddit.com/r/1Passwor...
ios
nebbit32's avatar
nebbit32
New Contributor
1 month ago

Hi,

I have been experiencing poor battery life on my new iPhone 17 Pro Max. After doing a bit of investigation I can see 1Password is consistently at the top of my apps using the most battery. The most recent time I checked, it used 35% of my total battery charge. I will attach a screenshot below. Please help.

Many thanks.

nebbit32

iOS version: 26.2 (23C55).
1Password for iOS app version: 8.11.22 | 81122027, on PRODUCTION channel.
Phone make and model: Apple iPhone 17 Pro Max

 

  • ChrisC1P's avatar
    ChrisC1P
    Icon for Moderator rankModerator
    1 month ago

    Hi nebbit32​ thanks for reaching out!

    We've received some similar reports from other users where they're seeing increased background battery use from the 1Password app on iOS and our Development team is currently investigating the issue. I've gone ahead and added your report to our internal tracker.

    Other users experiencing the issue have noticed an improvement by disabling the 1Password for Safari extension. Could you try the following?

    1. Open the Settings app on your iOS device and navigate to Apps > Safari.
    2. Select Extensions, and toggle off the 1Password extension.
    3. Wait a couple of days and see if the battery use decreases. Note that you can still use AutoFill to fill your details in Safari when the extension is off: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

     

    Let me know if you have any questions.

    - Chris

    - PA-847