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Forum Discussion
High CPU on macOS
I can't figure out a pattern to this, but over the last few days 1Password and 1Password Helper have suddenly been using very high CPU. If I start the 1Password app and quit from the menu, things settle down. I only noticed the high CPU when my fans stay on for unusually long. Is anyone else seeing this?
1Password Version: 80900001
Extension Version: 2.4.2
OS Version: macOS 12.5
Browser:_ Safari and Microsoft Edge (103.0.1264.77)
MikeT1Password Team
Hi folks,
@kamthamc and @gblo0, you wrote beta channel but Alvin was referring to the nightly channel where the fix was implemented.
However, we did ship a new 1Password 8.9.4 beta update yesterday with that specific fix, can you check for an update and let us know if it is working better.
Hi Alvin_L_1P I still see the issue on My Mac
I am on 1Password for Mac 8.9.0
80900001, on BETA channel
Mac: 12.5 (21G72)
Alvin_L_1PThanks @lasseoe ! I've located the ticket and can see that you were previously speaking to my colleague, Jac. We've since released an update that should resolve the high CPU issue. Can you update the 1Password for Mac app to the latest nightly build to see if it helps? Here are the steps on how to update to the latest nightly:
- Open the 1Password 8 for Mac app.
- From the menu bar, select 1Password > Preferences > Advanced.
- For 'Release Channel:', select 'Nightly'.
- Switch to the 'About' tab, and click 'Check for Updates'.
As of this writing, the latest nightly version is 80901030. Let me know if that helps or you have any questions along the way. 🙂
ref: YGH-79322-826
ref: dev/core/core#16485Hi 1P_PeterG,
The ticket ID is #YGH-79322-826
1P_PeterGCommunity Manager
Hi @simonf00 @lasseoe - thank you for bringing this to our attention. It's certainly not intended for 1Password to use that level of resources.
@Simonf00 - our specialists will be happy to assist you with this. Please send a short email to support@1Password.com, and include your username and a link to this discussion so we have all the info in one place. From there, we can look into the specifics of what's going wrong with the app on your system.
@lasseoe - you mentioned that you have opened a case with our support team. Can you paste the ticket ID here (it looks like this: #AAA-11111-000]). We'll want to ensure that this is thoroughly addressed for you. 👍
Thank you, and my apologies that you've encountered this issue in the first place!
