High memory usage with v8; what could be wrong?

Hi @dspiewak, thanks for sharing these details with us. This isn't the kind of behavior we'd expect from the app. Could you send us a brief email at support@1Password.com, with a link to your post, so we can investigate further? We'll be happy to help out. 👍

ref: dev/core/core#15508

1P_Ben In terms of responsiveness, literally everything is less responsive. It's less about specific use-cases and workflows and more about "literally everything". This is absolutely felt the worst during auto-fill in the browser, but even the application itself is much less responsive. To be more specific:

• Unlock is noticeably slower, and the animations involve frame drops
• Search is slower
• Scrolling is slower
• Clicking into an item and rendering its contents are slower
• Switching into edit mode is much slower
• Scrolling is slower and often involves frame drops
• Copying the contents of a field is slower

So like I said: it really is accurate to say the entire experience is much less responsive. This is particularly dramatically noticeable if you uninstall 1P 8 and reinstall 1P 7. It very much feels like supercharging the whole experience.

@MattCostello - we'd welcome any (non-sensitive) information you'd like to share. If you're open to it, it'd be great for us to check out a diagnostic report from your 1Password app too. Here's how you can get that to us:

1. Open the 1Password 8 for Mac app as you usually do.
2. Select All Accounts > Preferences > Advanced and then Send Diagnostics.
3. Select Reveal (the resulting file typically goes to your Downloads folder).
4. Attach that in an email to us at support@1Password.com.

If you can provide some brief context in that email - just that this is about memory usage, and a link to this discussion - that should give us a great basis to dig in and figure out what might be going on here. Thanks, and best regards from all of us here!

Even when editing Pride and Prejudice as a Secure Note

😱😱😱

1P_Ben I'm impressed that didn't crash the app.

I'll keep an eye on it - first time I'm noticing... Haven't killed it yet, can take a sample or spindump if its helpful.

Even when editing Pride and Prejudice as a Secure Note I wasn't seeing 1GB of memory usage across all of the 1Password related processes combined. Yes, it is going to use more memory than 1Password 7 in many cases. That's intentional. But I would agree 1.4GB is abnormal and something we'd like to investigate. I suspect something isn't happening as it should, an item is malformed, etc.

Ben

I'm only at 300 MB, which is still pretty high for an app of this nature. These other users seeing 500MB - over 1GB is unacceptable though. Those are Chrome/Teams numbers.

@"Frederic.C"

When given the choice between having the app be more responsive or having the app use less memory, we opted for the app to be more responsive in every case. That said, some of the memory usage numbers called out here are atypical. I posted about what might be considered more typical memory usage in various circumstances here.

Ben

1.48 GB of memory usage is definitely not normal. Is that what you're typically seeing, or was this a one-off, @MattCostello?

Ben